Frequently Asked Questions

Everything you need to know about our plant-based, handmade soaps and home essentials.

Are your products truly handmade?

Yes! Every single bar of soap, laundry soap, and body scrub is handcrafted daily in our local Soap Makeries using plant-based ingredients.

What is the shelf life of your soaps?

Because our products are made with fresh, natural ingredients and no harsh preservatives, we recommend using them within 6 to 12 months for the best aromatic experience.

Do you offer shipping across the country?

We certainly do. We offer flat-rate shipping across the United States, and most orders are processed and shipped within 2-4 business days.

Is your Laundry Soap safe for HE washing machines?

Absolutely. Our plant-based Laundry Soap is formulated to be low-sudsing, making it perfectly safe and effective for both High-Efficiency (HE) and standard washing machines.

What is your return policy?

Due to the personal nature of our products, we cannot accept returns. however, if you are unhappy with your order for any reason, please contact us and we will make it right.

Are your products vegan and cruelty-free?

Yes, we take pride in being 100% cruelty-free. The vast majority of our products are vegan, though a few specialty items may contain sustainably sourced beeswax or goat milk.